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Terms and Conditions

The term 'FUTPacks' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

1 Introduction

1.1 These terms and conditions shall govern your use of our website.

1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.3 If you use any of our website services, you to expressly agree to these terms and conditions.

1.4 If you use this website not agreeing to these terms, you do so at your own digression and you fully understand that these terms can be used against you in any dispute that may arise.

1.5 You must be at least 18 years of age to use our website; and by using our website you agree to these terms and conditions. You warrant and represent to us that you are at least 18 years of age.

1.6 Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies.

1.7 The materials contained in this web site are protected by applicable copyright and trademark law. Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.

1.8 We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

1.9 Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1.10 When withdrawing coins, you understand that once we have “comfort traded” your coins, you will have 24-hour guarantee of those coins in case anything occurs with it.

1.11 You are using FUTPacks with the knowledge that there could be a maximum 48 hour wait for us to “comfort trade” you the coins owed or to receive your “other prizes”.

1.12 You understand that if you access your account in the time frame between you withdrawing and us completing the coin transfer, it could slow down the process by an additional 24 hours.

1.13 You understand that we will sometimes be out of “withdrawal” stock.

1.14 Once these 24 hours have passed the coins provided is fully your responsibility and nothing to do with us. This includes, but is not limited to:

(a) Hacks;

(b) Banned accounts;

(c) Reset accounts;

(d) Console banning.

1.15 In accordance with the requirements of the new regulations applicable within the European Union since 1 January 2015 in respect of Value Added Tax, the User having its place of residence, location, headquarter or place of habitual residence on the territory of the European Union shall conclude this agreement with GRAHAM VENTURES (and any other accompanying incorporations)

1.16 The User and the Seller hereby agree on confirming or making available specific data in order to confirm their place of residence, location, headquarter or place of habitual residence if in doubt about this matter. The aforesaid agreement is connected with obligations of GRAHAM VENTURES (and any accompanying incorporations) in relation to Value Added Tax in particular under art. 58 of Council's Directive 2006/112/WE and the Implementing Regulations no 282/2011 and 1042/2013.

1.17 GRAHAM VENTURES (or any accompanying incorporations) may add the amount of Value Added Tax valid at the place of residence, location, headquarter or place of habitual residence on the territory of the European Union which is connected with obligations of GRAHAM VENTURES (or any accompanying incorporations) in relation to Value Added Tax in conformity with Community Law, in particular with those referred to in paragraph 1.16.

2 Online Store Terms

2.1 You represent that you are at least 18 years of age and you have given us your consent to allow any of your minor dependents to use this site.

2.2 You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2.3 You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services and further litigation.

2.4 If you use this website not agreeing to these terms, you do so at your own digression and you fully understand that these terms can be used against you in any dispute that may arise.

2.5 You agree that you will always try to contact FUTPacks before filing a dispute with another organisation and that your claim will always be lawful.

2.6 We do not cover family fraud under any circumstances.

2.7 You understand that your payment is for the consultancy and delivery of the intangible virtual goods.

2.8 Ultimate Team Coins are, and always will remain, property of EA Sports.

2.9 Once coins have been delivered we are at liberty to refuse any refund if the coins have been delivered successfully

2.1 0We reserve the right to demand a valid form of identification. If any of your details do not correspond to what you illustrated on the sign up process, we reserve the right to not process your order. Security is pivotal to us to protect our customers and ourselves against online fraud.

2.11 You understand that only fully verified Payment accounts will qualify for automated account delivery. On certain occasions we will require you to provide us with ID to ensure authenticity of your account status being legitimate. Un-verified payments could be possibly be processed manually when Staff are online.

2.12 You understand that this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).

3 User License

  • Permission is granted to temporarily download one copy of the materials (information or software) on our web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you must not:

(a) modify or copy the materials;

(b) use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

(c) attempt to decompile or reverse engineer any software contained on our website;

(d) remove any copyright or other proprietary notations from the materials;

(e) transfer the materials to another person or "mirror" the materials on any other server;

(f) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(g) violate any international, EU, common, implied or Legislative law;

(h) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(i) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

(j) access or otherwise interact with our website using any robot, spider or other automated means;

(k) violate the directives; or

(l) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing);

(m) you must not use data collected from our website to contact individuals, companies or other persons or entities;

(n) you must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

  • This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.

3.3 Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

4 Disclaimer

4.1 The materials on our website are provided "as is".

4.2 We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4.3 We do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

5 Goods and Services

5.1 We reserve the right, but are not obligated, to limit the sales of its products or Services to any person, geographic region or jurisdiction, on a case-by-case basis.

5.2 We reserve the right to limit the quantities of any products or services that are offered.

5.3 All descriptions of products or product pricing are subject to change at anytime without notice, at its sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

5.4 We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

6 Accuracy of Billing and Account Information

6.1 We reserve the right to refuse any order you place. It may, in its sole discretion, limit or cancel quantities purchased per person, per household or per order.

6.2 These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

6.3 In the event that we make a change to or cancel an order, it may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

6.4 We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

6.5 You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

7 User IDs and passwords

7.1 If you register for an account with our website, you will be asked to choose a user ID (e-mail) and password.

7.2 Your user ID must not be liable to mislead and must comply with the content rules set out in Section 10; you must not use your account or user ID for or in connection with the impersonation of any person.

7.3 You must keep your password confidential.

7.4 You must notify us in writing immediately if you become aware of any disclosure of your password.

7.5 You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

8 Limited warranties

8.1 We do not warrant or represent:

(a) the completeness or accuracy of the information published on our website;

(b) that the material on the website is up to date; or

(c) that the website or any service on the website will remain available.

8.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

8.3 To the maximum extent permitted by applicable law and subject to Section 12.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

8.4 The materials appearing on our website could include technical, typographical, or photographic errors.

8.5 We do not warrant that any of the materials on its web site are accurate, complete, or current.

8.6 We may make changes to the materials contained on its web site, including prices and pack information, at any time without notice.

8.7 We do not, however, make any commitment to update the materials.

9 Limitations and exclusions of liability

9.1 Nothing in these terms and conditions will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(c) limit any liabilities in any way that is not permitted under applicable law; or

(d) exclude any liabilities that may not be excluded under applicable law.

9.2 The limitations and exclusions of liability set out in this Section 12 and elsewhere in these terms and conditions:

(a) are subject to Section 12.1; and

(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

9.3 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

9.4 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

9.5 We will not be liable to you in respect of any loss or corruption of any data, database or software.

9.6We will not be liable to you in respect of any special, indirect or consequential loss or damage.

9.7 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

9.8 you agree to indemnify reasonable solicitors’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

10 Your content: licence

10.1 In these terms and conditions, "your content" means all works and materials that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.

10.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media / reproduce, store and publish your content on and in relation to this website and any successor website / reproduce, store and, with your specific consent, publish your content on and in relation to this website.

10.3 You grant to us the right to sub-license the rights licensed under Section 9.2.

10.4 You grant to us the right to bring an action for infringement of the rights licensed under Section 9.2.

10.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

10.6 You may edit your content to the extent permitted using the editing functionality made available on our website.

10.7 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.

11 Your content: rules

11.1 You warrant and represent that your content will comply with these terms and conditions.

11.2 Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

11.3 Your content, and the use of your content by us in accordance with these terms and conditions, must not:

(a) be libellous or maliciously false;

(b) be obscene or indecent;

(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;

(d) infringe any right of confidence, right of privacy or right under data protection legislation;

(e) constitute negligent advice or contain any negligent statement;

(f) constitute an incitement to commit a crime[, instructions for the commission of a crime or the promotion of criminal activity.

12 Breaches of these terms and conditions

12.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

(a) send you one or more formal warnings;

(b) temporarily suspend your access to our website;

(c) permanently prohibit you from accessing our website;

(d) block computers using your IP address from accessing our website;

(e) contact any or all your internet service providers and request that they block your access to our website;

(f) commence legal action against you, whether for breach of contract or otherwise; and/or

(g )suspend or delete your account on our website.

12.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

13 Variation

13.1 We may revise these terms and conditions from time to time.

13.2 The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. / We will give you written notice of any revision of these terms and conditions, and the revised terms and conditions will apply to the use of our website from the date that we give you such notice; if you do not agree to the revised terms and conditions, you must stop using our website.

13.3 If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website.

14 Cancellation and suspension of account

14.1 We may:

a) suspend your account;

b) cancel your account; and/or

c) edit your account details,

d) remove credits due but not limited to; unexpected faults or bugs in our system

at any time in our sole discretion without notice or explanation.

15 Third party rights

15.1 These terms and conditions are for our benefit and your benefit, and these terms and conditions are not intended to benefit or be enforceable by any third party.

15.2 The exercise of the parties' rights under these terms and conditions is not subject to the consent of any third party.

16 Severability

16.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

16.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

17 Assignment

17.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

17.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

18 Headings

18.1 Headings used in these Terms and Conditions are provided for convenience only and shall not be used to construe meaning or intent.

19 Law and jurisdiction

19.1 These terms and conditions shall be governed by and construed in accordance with English law.

19.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

20 Our details

20.1This website is owned and operated by GRAHAM VENTURES

20.2 We are registered in England and Wales under registration number 9689107

20.3 You can contact us by emailing to futpackscustomerservices@gmail.com

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